Essential Services to Elevate Your Website's Performance
FAQ
What types of issues can you help with on my WordPress or WooCommerce site?
We address a wide range of issues, including bug fixes, performance optimisation, custom feature development, and integrations with third-party tools.
How do I know if I need custom programming services?
If your site has functionality gaps, persistent bugs, or specific requirements not met by existing plugins or themes, custom programming can help.
Do you work with both new and existing websites?
Yes, we can build features for brand-new sites or enhance, debug, and optimise existing ones.
How much do your services cost?
Our rates start at just $25 AUD per hour, and we provide upfront estimates based on the scope of work.
Do you offer fixed-price quotes?
For well-defined projects, we can provide fixed-price quotes. However, for ongoing or exploratory work, hourly billing may apply.
Are there any additional costs I should be aware of?
Any additional costs, such as premium plugins or hosting upgrades, will be discussed with you before proceeding.
Will custom code affect future updates to my website?
We follow best practices to ensure that customisations are update-safe and won’t break your site during WordPress or plugin updates.
Can you customise existing plugins or themes?
Absolutely! We can safely modify plugins or themes (preferably through child themes) to suit your specific needs.
What kind of custom features can you develop?
We can create anything from custom forms and search functionalities to advanced e-commerce features like subscription models or dynamic pricing.
How do you approach a new project?
We begin with a consultation to understand your needs, followed by a detailed plan or proposal outlining the scope, timeline, and estimated cost.
How long does it take to complete a project?
Timelines vary depending on the complexity of the task, but we always provide an estimate before starting work.
Can you provide ongoing support and maintenance?
Yes, we offer ongoing support plans to keep your site running smoothly and up-to-date.
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